Order Modifications Or Cancellation

Black Friday Deal : Get 5% Off All Products

After placing the order, you have 12 hours to contact our customer service and request the order modification or cancellation with free of charge.
After 12 hours to 24 hours, your order has already been in processing production, therefore, if you request the cancellation, 30% of the total bill will be imposed as cancellation charge.
After 24 hours, if you insist to cancel/modify a processing order, you might be charged 50% the payment.
If your order was shipped out already, nothing can be changed any longer.

Customer Service

help@family-gift.com

Support time: Mon – Fri: 9AM-5PM (ICT)

United States: 532 N. Magnolia Ave #543, Anaheim, CA 92801

United Kingdom: 24-26 Arcadia Avenue, Dephna House #105, London, Greater London, N3 2JU

Viet Nam: 103 4th Street An Cuu City, Hue, Thua Thien Hue

Join Over 31,100 Of Your Peers Today To Support Minority Owned Business

Share to

| English (EN) | USD